bp111 Privacy Policy

bp111 ("we", "our", "the Platform") is committed to protecting the personal data of all players who access our platform. This Privacy Policy describes how bp111 collects, processes, stores, and shares information relating to you when you register an account, make a deposit, place a wager, or otherwise interact with bp111's Services.

By registering an account with bp111 or by continuing to use the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, you must not use the Services.

This Policy applies to all personal data collected through the bp111 website, mobile interface, customer support channels, and any other bp111 touchpoint. It does not apply to third-party websites or services that may be linked from bp111's platform — those are governed by their own privacy policies.

bp111 collects personal data that you provide directly and data that is generated automatically when you use the Services. The categories of data we collect, and the reasons we collect each, are described below.

bp111 uses your personal data exclusively for the purposes for which it was collected. These purposes include: operating and maintaining your account; processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; verifying your identity and age in compliance with applicable requirements; detecting and preventing fraud, money laundering, and prohibited conduct; communicating with you about your account, transactions, or support queries; providing personalised responsible gaming interventions where necessary; sending promotional and marketing communications where you have opted in; and complying with legal and regulatory obligations.

bp111 does not use your personal data for any purpose that is incompatible with the purposes described above. Where we wish to use your data for a new purpose not covered by this Policy, we will notify you in advance and seek your consent where required.

bp111 processes personal data only where a valid legal basis exists. The primary legal bases on which bp111 relies are:

bp111 does not sell, rent, or trade your personal data. We may share your information with carefully selected third parties only where it is necessary to operate the Services or comply with legal obligations. Categories of recipients include: payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — to facilitate deposits and withdrawals; KYC and identity verification service providers — to verify your age and identity; game content providers and software licensors — limited technical identifiers only, as required for game delivery; fraud detection and security vendors — to identify and prevent prohibited conduct; and regulatory authorities or law enforcement — where required by applicable law or court order.

Any third party that receives your personal data from bp111 is contractually required to handle that data securely, use it only for the specific purpose for which it was shared, and comply with applicable data protection obligations. bp111 does not permit third-party recipients to use your data for their own commercial purposes.

All payment transactions on bp111 are facilitated through established payment service providers including bKash, Nagad, Rocket, and Upay for mobile financial services, and Visa and Mastercard for card payments. bp111 does not store full card numbers or mobile banking PINs on its own servers. Payment credentials are handled directly by the respective payment processor under that processor's own security standards.

bp111 retains records of deposit and withdrawal transactions for compliance and audit purposes, including the payment method reference, date, and BDT amount. These records are held for the duration required by applicable financial record-keeping regulations and are used solely for account management, dispute resolution, and regulatory reporting.

bp111 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. For active accounts, personal data is retained for the duration of the account relationship. Following account closure, bp111 retains identity and financial transaction records for a minimum of five years to satisfy anti-money laundering, fraud prevention, and regulatory audit requirements. Behavioural and technical data (such as session logs and device identifiers) is retained for a shorter period, typically 12 months, unless required for an ongoing investigation or dispute.

When personal data is no longer required for any permissible purpose, bp111 will securely delete or anonymise it so that it can no longer be associated with any individual. You may request information about the retention period applicable to your specific data by contacting bp111 support.

As a bp111 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact bp111 customer support. bp111 will respond to all verified requests within 30 days. In certain cases, legal obligations may limit bp111's ability to fully comply with a request — where this applies, bp111 will explain why.

bp111 uses cookies and similar tracking technologies to operate the platform, remember your session, and — where you have given consent — to analyse usage patterns and improve your experience. A cookie is a small text file stored on your device by your browser when you visit a website.

You can control or delete cookies through your browser settings at any time. Please be aware that disabling essential cookies may affect the functionality of the bp111 platform, including your ability to log in or maintain an active session.

bp111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel on a need-to-know basis, regular security assessments and penetration testing, and monitoring systems to detect unusual activity.

While bp111 takes every reasonable precaution to safeguard your data, no security system is entirely impenetrable. In the unlikely event of a data breach that affects your personal data, bp111 will notify you promptly and take all necessary steps to contain and remediate the breach in accordance with applicable requirements.

The bp111 platform may reference or display content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. While bp111 selects third-party partners carefully, bp111 is not responsible for the privacy practices of those third parties. Game content providers access only the minimum technical data necessary to deliver the game session and are bound by contractual confidentiality obligations. bp111 does not control and is not responsible for any personal data collected directly by third-party software running within a game session.

bp111 is strictly for adults aged 21 and above. bp111 does not knowingly collect personal data from any person under the age of 21. If bp111 discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account suspended. If you are a parent or guardian and believe that a person under 21 in your care has provided personal data to bp111, please contact bp111 support immediately so that we can take appropriate action.

bp111 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated Policy on this page with a revised effective date and, where practicable, notify registered players via in-platform notification. Your continued use of the Services following publication of a revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or bp111's handling of your personal data, please contact bp111 customer support via live chat, available 24 hours a day, 7 days a week. You may also reach us by email at [email protected] (plain text only — not a clickable link). Please include your registered mobile number and a clear description of your query.

bp111 is committed to handling all privacy-related queries fairly, transparently, and within a reasonable timeframe. We aim to acknowledge all privacy contacts within 2 business days and provide a substantive response within 30 days.